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How Live chat plays an important role in customer retention.

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Customer retention is one of the major factors for business growth. for business growth, we need to

Tips to keep customer loyalty high during holiday rush.

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The holidays aren't just about hangouts and watching motion pictures, It's the busiest time for

Most used payment gateways for Ecommerce website

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An installment gateway for an E-Commerce site is a device that holds the accomplishment of your

How to implement significant chat surveys?

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1. Recognize the goal of the visit overview Setting up clear overview objectives and destinations

Post chat surveys.

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What is a chat survey? A chat review alludes to the methods of gathering client input to get to

Multichannel communication and Omnichannel communication.

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What is Multichannel communication? Organizations with multichannel interchanges, draw in buyers by

Retargeting by Textmining

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What is Retargeting? Retargeting by text mining is utilized to coordinate notices flawlessly to

Quality assurance for live chat support.

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For what reason Do You Need QA for Chat Support? A QA interaction will guarantee that the client

Difference between In-house support and AumSupport

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In-house customer support: In-house customer support is the place where you will have your own

The necessity of SSL on your website.

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What is SSL? SSL represents Secure Sockets Layer, an encryption innovation that was initially made