What is the best live chat for WordPress, you might wonder. or "How can I incorporate a live chat feature on a WordPress website?" Do not fret. Many software providers have produced live chat plugins especially for WordPress. We want to clarify the subject and provide you an in-depth analysis of the 25 best WordPress live chat plugins (both paid and free!) of 2022 in this review.

Why use WordPress plugins for live chat?

Your website visitors, both current and future, are sure to come across information that piques their interest and leaves them with questions. Offering real-time assistance options right on your website is the ideal approach to demonstrate how much you respect your clients' time.

WordPress live chat plugins might be useful in this situation. They have the ability to produce memorable, hassle-free client experiences, which are crucial for maintaining consumers, sustaining their brand loyalty, and increasing sales potential.

How to pick your website's finest WordPress live chat plugin

Before selecting a WordPress live chat plugin, consider the following:

• What functions do you want from your WordPress chat plugin?
• What is your ultimate goal? What do you want to accomplish with the addition of a WordPress chat plugin to your website?
• How much can you spend?
• Do you want a straightforward WordPress live chat plugin or something more sophisticated with analytics, ticketing, and multi-channel integrations?

Each chat plugin is unique and provides special functionality. Make sure the WordPress chat plugin you select satisfies the requirements of both your clientele and your company.

The plugin should speed up your customer service while making it simpler to save, monitor, and respond to live chat discussions. Additionally, it should streamline and organise your support procedures, giving each support representative a clear grasp of their roles.

LiveAgent

For those in need of an omnichannel live chat solution, LiveAgent is the best WordPress chat plugin. The WordPress live chat plugin has a tonne of useful live chat and help desk features, is fully customisable, and is language-adaptable.

LiveAgent was named one of the top live chat solutions on the independent review website GetApp and received over 26 awards this year alone for performance, value, and usability. Additionally, it has the best ratings and reviews of any live chat programme on Capterra.

The WordPress live chat plugin from LiveAgent is appropriate for those who wish to provide context-rich, personalised customer service at breakneck speed. Whether you're a WordPress novice or a seasoned veteran, anyone can easily use the chat plugin. Watch the integration video right here.

Regardless of the sector you're in or the kind of business you run, LiveAgent can adapt to your demands, whether you need a free live chat option for WordPress or an omnichannel support desk solution.

Pros and cons Pros: - linguistic flexibility - Offers a free version and is the fastest and leanest widget available.

Cons: - Only seven days' worth of conversation transcripts are kept in the free version. - Free version just has one chat button. - Not a chatbot

LiveChat

LiveChat is a potent chat and helpdesk tool perfect for lead generation, customer support, and eCommerce sales. The LiveChat WordPress plugin enables rich messaging and has built-in menus and carousels for product suggestions. It is completely customisable.

For eCommerce companies that experience significant traffic counts and want a solution that can automate operations without contacting the customer support crew, the LiveChat WordPress plugin is the best choice. We recommended LiveChat to businesses that are already established and have a budget to work with because there’s no free version available, and the most advanced paid plan is a bit costly at $59 per agent per month.

Pros and cons: Pros: -AI chatbot (available in Team and Business plans) -In-depth messages (available in Team and Business plans)

Cons: -No free options are available. -The Starter package offers a conversation history of just 60 days.

Olark

Because it gives users enlightening information about their clients, Olark is a fantastic WordPress live chat plugin for e-commerce firms. Users of Olark may view the specific websites that their consumers are visiting as well as the items in their shopping cart.

Olark is a fantastic option for well-established e-commerce companies looking to increase sales and experiment with engagement tactics. Make sure you have a sizable money on hand because the powerups may build up rapidly and grow pretty expensive. Although Olark provides a free WordPress chat plugin, it has quite limited features.

Pros and cons: Pros: - provides a free version - No of their size, all firms and organisations pay the same price. - Real-time reporting dashboard updates

Cons: - Each powerup has a different price, ranging from $29 to $99 a month. - Only one agent seat and 20 talks are available monthly under the free plan. - Features on the free plan are restricted. not a chatbot