Plans we offer
How old are you in the chat support service business?
We’re established in Specialized Product Chat Support since 2013 for the Various Web sites Product Selling Companies.
What type of services do you provide?
We mainly provide sales support, customer support and billing support.
How many plans do you have?
We provide 3 types of plans are as follows: Single agent,24/7 Chat support,Dedicated Support.
Do you provide services worldwide?
We offer Chat Support on 24x7x365 bases with the qualified technical team. We are experts in chat communication among 240 Countries.
In which languages do you offer a chat support?
Primarily we offer support in the English language across the globe, if clients wants to chat in the native language then we use translators to communicate with them.
How many concurrent chats can be managed?
A single agent can handle 3 concurrent chats at a time, if you opt our 24/7 plan then our agent can deal with any number of chats.
Would I get invoice of my paid amount?
Yes, you will get an Invoice of your paid amount.
What billing cycle do you have?
Our billing cycle starting from 1 month.
What payment modes do you accept?
We accept payments via paypal and bank transfer.
You need to notify us befoe 30 days of cancellation via live chat Or email.
Do you offer uptime guarantee
Yes, we do offer 100% uptime guarantee.
Do you offer money back guarantee?
For new purchase we offer 15 days money back guarantee from the date of purchase.
Do you provide support if we have our own application setup?
Yes, we are flexible enough to work with any chat applications.
Are your chat agents qualified, affirmed and experienced?
Yes, we have certified and well trained chat agents expertise in technical knowledge with excellent communication skills.
Do you offer phone support?
Sorry, we do not offer phone support as all the work is efficiently managed through live chat and email.
Would I be able to utilize the AumSupport Chat service on more than one site simultaneously?
Indeed. Our administration can be utilized on quite a few website pages or destinations. The membership bundle characterizes just the quantity of administrators
NOTE:: This assistance can be accessible for 24/7 chat support and a special dedicated team bundle.