Live Chat | 24 by 7 Availability | Agents

Who we are

We Assimilate, Work and Make it Real

At first, we assimilate all the minute details from the clients regarding the products and services they offer to their customers that help in new developing new customers as well as customer retention and customer support.

After assimilating the complete details from the customer our creative and dedicated team work together to develop new strategies and proposals to enhance the customer relations of our clients that will help to develop their business further more.

Then the real part comes in where we use our strategies and proposals to deal with new and current customers that help our beloved clients to escalate their business to higher levels.

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01.Our Mission

We provide the best live chat support services for your website. We help you connect with your customers, solve their problems, and increase their satisfaction and loyalty.

02.Vission

We want to be the leading provider of live chat support services in the industry. We deliver high-quality, cost-effective, and customized solutions that meet your needs and expectations.

03.Our Approach

We value excellence, innovation, and customer-focus. We have a skilled and experienced chat team who use the latest technology and tools. We adapt our services to your needs and preferences. We listen and improve.

Our Skills

Our team constantly thrives to improve skills via different resources and the following are the skills that they are currently experts at.

99.9 %

Support

96%

Sales

100%

24/7 Availability

95%

Customer Satisfaction

Our Team

Expert Team member to get best service

Kevin has spent majority of the time in the technical support industry and clould technology. His expertise is in technical support and server managment operations, he is a constructive communicator and is capable of discussing difficult issues effectively and to the point.

Kevin

Techy..

Chandani has excellent communication and technical skills. She applies creative thinking to implement a vision for the company, her positive attitude and willingness to listen are highly appreciated, she always applies new knowledge to her work and keeps up with changes in his field.

Chandani

Sales Master..

Shubham is well experienced in technical support, he can find the right approach with any client, even the most critical one. He always keeps himself updated about new information and knowledge in relation to his field of expertise.

Shubham

Strategic..

Meet has experience of working at different level of management in IT sector and hosting, he shows initiative by developing new ways of thinking to improve projects or company performance, he begins each day fully refreshed and prepared for any challenges.

Meet

Enthusiast..

Sunny has experience of web designing and technical support, he struggles to effectively overcome new challenges and find solutions to new issues, He is a detail minded person and his work is always completed with high quality, he has an exceptional way of finding things and get them improved.

Sunny

Improver

We create for you

Entrust Your Project to Our Best Team of Professionals

Have any project on mind? For immidiate support :

[email protected]

Clients testimonial

Check what's our clients say about us

I've opted LC service since 2019, and received 100% availability of agents since the first day. Thanks AumSupport.

Williamson Martin

Web Developer

Never missed single sales inquiery via live chat, heartily thanks AumSupport for putting me in the first row in compitition.

James hussy

Web Developer

We're in Hosting Services, AumSupport techs are 100% available in any cercumtances like server down and mass rush. Thanks.

Tonney Watson

Web Developer

I appreciate the AumSupport team for being available for us in covid-19 lockdown situation, Best in Live Chat Industry.

Kristina Thompson

Web Designer

AUM SUPPORT : A BRIEF OVERVIEW

We Assimilate, Work and Make it Real

01.Our Mission

02.Vission

03.Our Approach

Our Skills

99.9 %

96%

100%

95%

Who We Are!

Free Chat Application Integration for Jivo Chat/ Olark / Live Chat / Provide Support.

We are best at 24 x 7 x 365 availability Because...

24 x 7 Monitoring on chats…

- Operation Manager available 24x7 at the premise.

- Live transcripts monitoring.

- On time correction with the tools.

Quality we offer…

Tools: Paid Subscriptions of Ginger, Grammarly, spinbot & other improvement tools to provide the quality of text up to ILETS 8th band.

100% Uptime SLA

Acceptance of the Penalty upon missed chats

Expert Team member to get best service

Kevin

Chandani

Shubham

Meet

Sunny

Entrust Your Project to Our Best Team of Professionals

[email protected]

Check what's our clients say about us

Williamson Martin

James hussy

Tonney Watson

Kristina Thompson

Latest articles to enrich knowledge

Maximizing Customer Satisfaction through Data-Driven Support

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Entrust Your Project to Our Best Team of Professionals