Privacy Policy

Last updated: September 18, 2025

At AumSupport, accessible from https://www.aumsupport.com, your privacy is very important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal details (name, email address, phone number, company details)
• Chat interactions with our support agents
• Billing and payment details when you subscribe to our plans
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our live chat support services
• Respond to customer inquiries and requests
• Process payments and manage accounts
• Send service updates, promotions, or newsletters (with your consent)
• Ensure website security and prevent fraud

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party providers only when necessary to:

• Process payments
• Provide hosting, analytics, or IT services
• Comply with legal obligations

4. Data Security

5. Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features of the site may not function properly. For more detailed information, please refer to our Cookie Policy.

6. Your Rights

Depending on your location, you may have the right to:

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: